Sr. Support Analyst, FICC & EQD Applications, IT

Key Areas of Responsibilities Provide functional support on Calypso, TBricks, Imagine, and several in-house systems to users Performing health checks and monitoring of critical systems Incident escalation and management Manage change requests from development and infrastructure teams and other configuration changes Configure system monitoring rules and respond to monitoring alerts Maintain documentation on operational procedures and technical environment configuration Perform BCP drills and help with IT security and audit review Leads projects related to new system and server deployment Other tasks as directed by the manager Requirements Bachelor’s Degree (or equivalent) or above in Computer Science, Software Engineering or an IT related discipline from a prestigious institution 5-8 years experience in system support of systems supporting securities trading Good knowledge of SQL Proficiency in Windows and Linux server commands and shell scripts Good understanding of server and network infrastructure Proven problem-solving and analytical skills Good communication skills Very strong attention to details Able to work under pressure Willing to work on morning shifts (from 7am) and take turns to work on weekends (with compensation) Additional requirements Business knowledge of equity derivative products and business flows highly advantageous Understand HKEX trading rules, market behavior and trading cycle in both agency and principal is highly advantageous. Understand HKEX derivative products, structured products and Market making rules is highly advantageous Hands on with Python, VBA or other scripting advantageous Putonghua (Mandarin Chinese) advantageous Stay informed on CITIC CLSA Job Opportunities Not the right fit? You can create a job alert to receive our latest job openings that meet your interest.