Associate, Specialist, Operations, Securities Services - Clearance/Settlement/Investigation, Private Banking

Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibility ●         Ensure all corporate action entitlements are processed accurately and timely to clients according to the Operation Manual and other operational duties as assigned by supervisor ●         Coordinate and follow up discrepancy items with relevant parties timely and escalate any exceptions to supervisor ●         Ensure corporate action deadlines are fully met to limit any exposures ●         Exercise good judgment to promptly resolve and/or escalate problems/discrepancies within established timelines and document clearly all occurrences and exceptions for future reference ●         Proactively check and investigate any discrepancies or non-credit of corporate action entitlements with custodian ●         Ensure all incoming emails and instructions are responded to in a timely manner ●         Contribute ideas and recommendations to improve process efficiencies and increase risk mitigation ●         Assist supervisor to prepare operation and MIS reports ●         Perform GL and system record checking/reconciliation and escalate to supervisor if there is any discrepancy ●         Handle internal/external customer compliant tactfully and ensure responsive problem solving for enquiries from branches and other units/parties within benchmark ●         Act as various coordinator as assigned by supervisor ●         Assist supervisor to conduct BCP drill test to ensure operations will not be interrupted due to disaster ●         Understand the regulatory and compliance requirements and internal control standards and report problem and exceptions to supervisor immediately ●         Understand the result of periodic risk based self assessment and assist to rectify exception/non-compliance issues as identified properly and timely ●         Provide support in ad-hoc project and assist to conduct testing on various systems enhancements to increase the efficiency and effectiveness in daily operations ●         Assist supervisor to promote staff morale and team culture in order to build up an efficient, knowledgeable and professional back-end operation support team ●         Cooperate with other team members and supervisor to maintain high team efficiency and effectiveness ●         Maintain self-development to ensure sufficient knowledge is equipped to handle the assigned duties Requirement ●         University graduated in Finance, Business Administration or relevant disciplines ●         Knowledge of banking or investment practices and procedures ●         Minimum 2 years’ experience in corporate action or custodial operations ●         Good understanding of the entire process of corporate action operations ●         Has equities settlement knowledge is preferable ●         Able to accept guidance and instruction of supervisor towards achieving the team’s goals ●         Being attentive to details of assigned job ●         Ownership of results and commitment to personal goals ●         Good interpersonal and communication skills ●         Strong problem-solving skills and capability to adapt to changes ●         Hong Kong public holiday support may be required ●         Detail oriented with strong control mindset and able to work against tight short deadlines ●         Strong motivated and able to work under pressure ●         Proficiency in MS Office Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. We regret only shortlisted candidates will be notified. Location: Two Harbour Square Job: Operations Schedule: Regular Employee Status: