Sustainability Manager

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Sustainability Manager will lead the delivery of sustainability programmes for a large-scale, complex corporate real estate account in Hong Kong — one of JLL's most high-profile accounts in the APAC region. The role is responsible for driving energy performance, ESG data integrity, and waste and water initiatives across the client's Hong Kong property portfolio — working closely with a broad network of client and JLL stakeholders including Real Estate Services (RES), Facilities Management, Finance, Catering, Cleansing, and Capital Projects teams.  The role will oversee the development and execution of energy and sustainability management programmes to deliver measurable outcomes against key performance indicators including:  Energy savings and carbon footprint reduction  Waste diversion and water management performance  ESG data accuracy, governance, and timely reporting  Stakeholder engagement and cross-functional programme delivery  What this job involves    Key responsibilities include, but are not limited to:   Energy Performance, Waste & Water Management   Monitor and analyse smart energy platform data to identify energy-saving opportunities across the client's Hong Kong properties   Build and maintain a site-level energy conservation, waste and water management roadmap; drive implementation with FM teams and vendors   Track progress and outcomes to reduce reliance on REC procurement through real, on-site energy savings   Drive operational improvements through the identification and implementation of opportunities to improve energy, waste and water performance across the portfolio and at building level   Establish and manage a holistic waste tracking and reporting system, including waste register, vendor data validation, and reporting cadence   Develop business cases for energy, water and waste initiatives including cost-benefit analysis and operational impact assessments   Implement and manage the annual recycling programme, driving engagement across internal client partners and service vendors   Implement energy and sustainability programmes to reach objectives   ESG Data Reporting, Governance & Controls   Manage end-to-end ESG data collection, validation, and submission across all utility streams: electricity, diesel, gas, water, waste, costs, and ECM datasets   Manage the energy, waste, and water data collection process within the client's technology platform and produce periodic (monthly, quarterly, annual) reports tailored to the client's specific requirements   Maintain governance cadence, issue resolution logs, and documentation to ensure accurate, timely, and auditable ESG reporting   Coordinate across JLL FM team, the client's RES, Finance, vendors, and regional/global ESG teams to resolve data definitions, exceptions, and reporting discrepancies   Support internal and external audit/attestation processes with robust evidence documentation   Transition and stabilise recurring ESG reporting tasks with fully documented SOPs and a structured handover pack   Manage the customised ESG dashboard (Power BI + master dataset): refresh cadence, data model maintenance, version control, and monthly/quarterly reporting packs   Implement data quality checks and maintain an evidence repository (source documents and full data traceability) to support internal review and attestation   Stakeholder Engagement & Collaboration   Act as the primary sustainability point of contact for the client account, engaging regularly with the client's RES, Catering, Cleansing, Capital Projects, Finance, and Procurement teams   Engage with JLL facility managers as the key point of contact for wide-ranging advice on all aspects of environmental sustainability   Facilitate sustainability awareness and training for FM teams, building managers, and service vendors to embed sustainable practices at the site level   Collaborate with JLL Regional Sustainability team members to share best practices, identify cross-account opportunities, and develop case studies   Support the client's broader ESG agenda by contributing to regional and global reporting cycles and stakeholder communications   Programme & Project Management   Manage multiple concurrent workstreams across energy, data, waste, and stakeholder engagement with clear timelines and deliverables   Prepare and present regular programme updates to the client's RES team and JLL account leadership   Support the preparation of tenders, work orders, and vendor selection for sustainability-related services and equipment   Requirements – Essential    Academic & Experience   University degree in Science, Engineering, Environmental Studies, Sustainability, or a related field   4+ years in sustainability, energy management, or ESG reporting, preferably within a corporate real estate or FM environment   Experience working on large, complex corporate accounts with multiple stakeholder groups   Technical Knowledge   Technical understanding of the most common HVAC, electrical, mechanical, and building automation systems   In-depth understanding of energy, waste, and water conservation measures   In-depth understanding of Greenhouse Gas Emission scopes and reporting   Experience conducting site walkthroughs to identify conservation measures (e.g., ASHRAE Level 1 and 2)   Familiarity with waste management programmes, including vendor management and waste-to-value initiatives   Data & Analytics   Experienced with benchmarking and analysing utility data to drive sustainability measures   Stakeholder & Communication   Strong project management skills with the ability to prioritise and meet deadlines in a high-pressure, deadline-driven environment   Demonstrated ability to engage and influence diverse stakeholders across client, vendor, and internal teams   Strong written and verbal communication skills; ability to present complex data clearly to non-technical audiences   Strong English, Cantonese, and/or Mandarin language skills for effective coordination with local vendors and regional teams   Requirements – Desirable    Technical understanding of common HVAC, electrical, mechanical, and building automation systems   Experience conducting site walkthroughs to identify conservation measures (e.g., ASHRAE Level 1 and 2)   Familiarity with waste management programmes, including vendor management and waste-to-value initiatives   Experience working on large, complex corporate accounts with multiple stakeholder groups   Proficiency in data analysis and reporting tools; experience with Power BI or equivalent dashboard platforms   Experience with smart energy monitoring platforms (e.g., Univers or equivalent)   Experience in energy procurement and renewable energy options (RECs, PPAs)   Knowledge of ISO 14001, BEAM Plus, LEED, or other environmental management/green building standards   Cantonese and/or Mandarin language skills advantageous for coordination with local vendors and regional teams   Behavioural Competencies   Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture   Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive   Helps others - Builds relationships, actively collaborates, helps others succeed.   Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient   Business first - Focuses on customers and clients, business/financial acumen, JLL first   Inspire - Inspire others, creates vision and strategy, energizes others   Location: On-site –Hong Kong, SAR, China If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table! 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