Officer, Specialist, Telemarketing Sales, Consumer Banking, Consumer Banking Group
at DBS Asia Capital LimitedCE AAE430
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Firm profile
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Job description
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.
Responsibilities
Develop and execute effective telemarketing strategies to drive sales and customer acquisition for the Consumer Banking Group
Engage with potential customers through outbound calls, providing information about the bank's products and services, and identifying their financial needs
Achieve and exceed sales targets by converting leads into successful customer onboarding
Maintain a high level of customer satisfaction by providing excellent service and addressing customer inquiries and concerns
Collaborate with the marketing team to develop and implement targeted campaigns to reach new customer segments
Continuously monitor and analyze sales performance data to identify areas for improvement and implement strategies to enhance productivity
Requirements
Minimum 2-3 years of experience in a telemarketing or sales role, preferably in the banking or financial services industry
Strong communication and interpersonal skills, with the ability to engage with customers effectively
Demonstrated track record of achieving sales targets and delivering exceptional customer service
Proficient in using customer relationship management (CRM) systems and data analysis tools
Ability to work in a fast-paced, target-driven environment and adapt to changing market conditions
Excellent problem-solving and decision-making skills
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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Location:
Two Harbour Square
Job:
Product Sales
Schedule:
Regular
Employee Status:
Full time
Licensed entities behind this employer
-
DBS Asia Capital LimitedCE AAE43038 licensed staffLicence types 1, 4, 6
-
DBS Bank Ltd.CE AAC2120 licensed staffLicence types 1, 2, 4, 6
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DBS Bank (Hong Kong) LimitedCE AAL6640 licensed staffLicence types 1, 2, 4, 6, 9
Check the firm's licence types, headcount trend and where its people come from and go before you apply.
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